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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Herbert Hollander

Herbert Hollander

May 22, 2023

5  out of  5 rating by Herbert Hollander
"I received a letter from the North Carolina Division of Motor Vehicles on Friday (May 19th 2023) Stating that (Farmers Insurance Company an insurance policy that I had called several times and called in which I could never get a live person to answer my calls.) my insurance was lapsed and that my tag would be revoked because of this on (May 27th 2023) but with one call to my State Farm Agent's (By which I always get a live personon the line immediately. ) office they immediately sent in a FS-1 FORM to prove my insurance was and has not lapsed at all. Thanks again for keeping in good hands State Farm."

Sharonda Smith

May 18, 2023

5  out of  5 rating by Sharonda Smith
"Thank you Billy for the awesome customer service, you were great😁"

Jim Fulton

February 16, 2023

5  out of  5 rating by Jim Fulton
"The folks at John Moody insurance company are awesome, very friendly and professional."

marilyn bassett

February 16, 2023

5  out of  5 rating by marilyn bassett
"They very concerned with helping you . Love State Farm"

Juan Ammons

February 5, 2023

5  out of  5 rating by Juan Ammons
"Absolutely astonishing customer service, Found me a lower quote in minutes compared to what I’ve spent weeks looking for"

angel griffin

January 30, 2023

5  out of  5 rating by angel griffin
"Very friendly and very helpful!"

Clarise Bryant

January 29, 2023

5  out of  5 rating by Clarise Bryant
"Very good service"

Jackie Holmes

January 26, 2023

5  out of  5 rating by Jackie Holmes
"Any time I contact John Moody And his associate they always been on point. When I call with any concerned about my policy they will respond to me less than 24 hours with an answer that I'm happy with my concerning issue."

Ty Fuller

January 24, 2023

5  out of  5 rating by Ty Fuller
"Collin is the best ...he broke down my policy and explained everything in plain terms. The best insurance agency by far."

Jason Osenbaugh

January 19, 2023

5  out of  5 rating by Jason Osenbaugh
"Collin helped me make my move to NC so easy. Very friendly and a true professional. I would highly recommend anyone that is moving to the area to get ahold of Collin and he will go above and beyond to help you out!"

NeClea Coleman

January 18, 2023

5  out of  5 rating by NeClea Coleman
"Collin always provides excellent customer service by not only taking care of the initial issue but also going above and beyond to make sure I am aware of other products and services are available to me."

Jeanne Darnell

January 5, 2023

5  out of  5 rating by Jeanne Darnell
"John made the process easy and took the time to answer many questions that I had pertaining to making the right choices for my home and auto insurance. Thanks again John!"

Tamara Davis

January 4, 2023

5  out of  5 rating by Tamara Davis
"Colin helped me set up my auto insurance and he was very helpful. 5 star service.!"

Katina Ammons

December 14, 2022

5  out of  5 rating by Katina Ammons
"Collin was very intensional about educating me on the state to state variations and options. Being a previous State Farm client I left due to the renters coverage not being beneficial. He was very patient and professional. Thanks John Moody! He’s a great asset!!"

Tracy White

December 9, 2022

5  out of  5 rating by Tracy White
"Billy was a Great help in explaining the Car Insurance Policy options to me! It can really be confusing but he explained what coverage would be best for my circumstances! Thanks Billy!"

midori hill

November 18, 2022

5  out of  5 rating by midori hill
"Very informative and helpful. Collin always takes the extra time to explain everything in full detail and really helps with getting me the best rates and coverage."

Dean Skaggs

November 4, 2022

5  out of  5 rating by Dean Skaggs
"Very professional very informative outstanding service same coverage at a much better price."

Saleem Hameer

November 2, 2022

5  out of  5 rating by Saleem Hameer
"Billy is the man!! He truly and sincerely values customer relationships. For him , it’s about retention and keeping customers happy. He truly represents the State Farm brand. He is extremely knowledgeable, humble and most importantly not PUSHY at all. The main reason I am DRAWN TO State Farm is because of billy’s customer first mentality . I have spoken to many agents across different companies and they lack this skill . I guess it’s a natural and innate skill for billy :). Thank you sir"

Natalie Giraldo

October 28, 2022

5  out of  5 rating by Natalie Giraldo
"Collin is awesome. He’s very professional and knowledgeable. He will explain everything thoroughly. Best quote too!"

LaKisha Easter

October 17, 2022

5  out of  5 rating by LaKisha Easter
"I have been missing out all these years! State Farm gave me more coverage & a better rate! Not to mention Collin was the most patient, understanding & thorough Agent I've ever dealt with, who reached out to me first! Superior Service with State Farm!!!"

FBG Gaming

September 26, 2022

5  out of  5 rating by FBG Gaming
"I was happy that the agent was able to break everything down with me and was straight forward with it. Giving me details on my plan and such really helped me get a better understanding on my coverage. The agent should get a raise"

Nicole Miller

September 14, 2022

5  out of  5 rating by Nicole Miller
"John and his team are very real and focused on their customers!! I appreciate them so much!!"

Jeremy Mieczkowski

September 14, 2022

1  out of  5 rating by Jeremy Mieczkowski
"I had insurance with this Agency for a couple years, I cancelled my policy’s they only cancelled one of the policy’s and kept charging me for the other, I had email documentation that I asked for it to be cancelled, they refused to refund the money, and it took 3 calls with them to even get them to cancel the policy, after thinking it was cancelled. I sent someone named Allison all of the emails from when it should have been cancelled. Very dishonest company, do not trust them, they will say one thing and do another."

virginia funk-currie

July 26, 2022

5  out of  5 rating by virginia funk-currie
"Colin solved all my complicated insurance needs like a wizard. He can help you too"

Crack Tech

July 23, 2022

5  out of  5 rating by Crack Tech