State Farm® Insurance Agent John Moody
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jon Torres
October 18, 2024
5
out of
5
rating by Jon Torres
"Excellent experience overall. From customer service to actual services obtained all went great. I highly recommend Mr. Moody to anyone."
We responded:
"Jon, thank you for your wonderful review! I'm glad to know you had an excellent experience with our customer service and the services provided. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Kay Coates
October 17, 2024
5
out of
5
rating by Kay Coates
"John was very helpful and professional. He called back with my quotes within two hours and really simplified the process."
We responded:
"Thank you, Kay! I'm glad you found the process simple and appreciated the quick turnaround on your quotes. It's always our goal to provide professional and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Rosalind Barner
October 16, 2024
5
out of
5
rating by Rosalind Barner
"I was referred to Matt. Very knowledgeable about my coverages I was requesting. Professional and a pleasure to speak with."
We responded:
"Rosalind, thank you for your wonderful review! I'm glad Matt was able to assist you with your coverages and provide a professional and pleasant experience. We appreciate your feedback and look forward to helping you with any future needs. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
christopher crowe
October 9, 2024
5
out of
5
rating by christopher crowe
"Great service, Matt Lombard was extremely professional and on point with what our family needed."
We responded:
"Christopher, thank you for your wonderful review! I'm happy to know that Matt provided such professional and attentive service for your family. We appreciate your trust and are always here to help with any future needs. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Gary Byrd
October 3, 2024
5
out of
5
rating by Gary Byrd
"Matt (at the John Moody State Farm agency) was friendly and very helpful establishing our home insurance and I would highly recommend him. We’ll likely be bundling our auto insurance with him as well in the near future."
We responded:
"Gary, thank you for your wonderful review! I'm happy to hear that Matt was friendly and helpful in setting up your home insurance. We appreciate your recommendation and look forward to assisting you with bundling your auto insurance soon. If you have any questions or need further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
shaoyang chen
October 2, 2024
5
out of
5
rating by shaoyang chen
"I’m so glad I chose John Moody State Farm for my car insurance! Billy made the entire process easy and stress-free. He took the time to understand my needs and found the perfect plan at a great price. His professionalism and friendliness stood out, and I felt completely confident in my decision. The team’s attention to detail and customer service is top-notch. If you’re looking for a reliable and trustworthy insurance agency, I highly recommend them. As they say, ‘Don’t Get Grumpy, Get Moody’—and I’m happy I did!"
We responded:
"Shaoyang, I'm glad you chose our office for your auto insurance needs! It's wonderful to hear that Billy made the process easy and stress-free for you. His professionalism and friendliness are indeed qualities we value highly. Our team strives to provide top-notch customer service and attention to detail, and it's satisfying to know we met your expectations. If you ever need further assistance, we're here to help. Thanks for recommending us! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Phillip McCall
September 30, 2024
5
out of
5
rating by Phillip McCall
"My agent Billy was a great help! The process was easy and he explained everything will"
We responded:
"Thanks for the fantastic review, Phillip! I'm glad Billy could assist you and make the process smooth. It's great to know he explained everything clearly. If you have any more questions or need further assistance, feel free to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Lamont Sabb
September 27, 2024
5
out of
5
rating by Lamont Sabb
"Very Professional. Made everything very understandable. Thank you."
We responded:
"Lamont, thank you for your kind words and the 5-star rating! I'm glad we could make everything clear and professional for you. If you have any further questions or need assistance in the future, feel free to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Teniqua Moon
September 27, 2024
5
out of
5
rating by Teniqua Moon
"John Moody provided excellent service & was able to help me find multiple discounts to lower my premium."
We responded:
"Teniqua, I'm glad you had a positive experience with our service! It's wonderful to know that we could help you find multiple discounts to lower your premium. If you have any further questions or need assistance, our office is here to help. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Amy Casey
September 23, 2024
5
out of
5
rating by Amy Casey
"I met John at my kids' back to school/open house because I was looking for business insurance. He was very nice and is a sponsor for my children's school, so I appreciate that. One of his associates, Matt, quickly followed up with me later the next week regarding a quote and provided great customer service while I was frantically busy trying to launch my franchise. Matt gave me a fair, affordable quote and made sure that it meets all the requirements that the corporate office laid out. Thanks, Matt!"
We responded:
"Amy, thank you for sharing your experience! I'm glad you had the chance to meet me at the back-to-school event and that you appreciate our sponsorship of your children's school. It's wonderful to hear that Matt provided excellent customer service and helped you with a fair and affordable quote for your business insurance. We're grateful to have Matt on our team, and it's great to know he met all the requirements for your franchise. If you need any further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Jay Weigel
September 16, 2024
5
out of
5
rating by Jay Weigel
"John was easy to work with. He answered all my questions about home and auto insurance in a nonpushy manner. I would highly recommend."
We responded:
"Jay, thank you for your kind words! I'm glad we could assist you with your home and auto insurance questions in a way that felt comfortable and informative. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Tammy
September 6, 2024
5
out of
5
rating by Tammy
"Billy was amazingly helpful, efficient and informative! I'm so pleased! Highly recommend!!!"
We responded:
"Tammy, thank you for your wonderful review! I'm glad Billy could assist you so effectively and provide the information you needed. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
don hayes
September 5, 2024
5
out of
5
rating by don hayes
"My wife called on 09/04/2024 as we were shopping around for homeowners insurance. She spoke to Billy Brown and she was treated outstandingly- Billy was trustworthy, polite and thorough. Instead of just shopping around we moved over auto, homeowner's and umbrella insurance all at the same time and no more shopping around was needed. They were her first and only call.. Thanks Billy and State Farm of Waxhaw Sincerely Don Hayes"
We responded:
"Thank you, Don, for sharing your experience! I'm glad Billy was able to assist your wife so effectively. It's wonderful to know that you felt confident enough to move all your insurance needs to our office. We appreciate your trust and look forward to continuing to serve you. If you have any questions or need further assistance, please don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
leonie castellanos
September 4, 2024
5
out of
5
rating by leonie castellanos
"Just switched insurance agencies after more than 10 years. Matt was very patient in explaining all the different aspects that make up my home owners and auto insurance policies. I was able to save some switching. Thank you."
We responded:
"Leonie, thank you for your review! I'm glad Matt could assist you with your home and auto insurance policies. It's great to know you were able to save some money by switching. If you have any further questions or need assistance, our office is here to help. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
David Lisojo
September 4, 2024
4
out of
5
rating by David Lisojo
"I requested a quote, decided to bundle car & home insurance, and was able to save over $400 on the home insurance. I was very satisfied with the service Tiffany provided by answering all of my questions, responding quickly to my emails, and explaining thing clearly and thoroughly."
We responded:
"David, thank you for sharing your experience! I'm glad to hear that Tiffany was able to assist you effectively and help you save on your home insurance. We appreciate your feedback and are here for any future questions or needs you may have. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Dafne Lawrence
August 28, 2024
5
out of
5
rating by Dafne Lawrence
"John and team made sure I had the coverage I needed. Recently, we had a policy review to see how I can save money and John was honest in his guidance. He heard my concern and gave me the best advice for my situation. Thanks John!"
We responded:
"Thank you, Dafne, for your kind review. I'm glad we could provide the coverage you needed and assist with your policy review. It's important to us that you feel heard and receive honest guidance. If you have any further questions or need assistance in the future, our office is here to help. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
T Moore
August 15, 2024
5
out of
5
rating by T Moore
"Matt was great. We just relocated to the area and are getting settled in with a new home and he made it easy to set up Holler insurance needs and the whole process was smooth and transparent. We appreciate the help."
We responded:
"Hey T, Thanks for the awesome review! I'm glad Matt could make your relocation and insurance setup smooth and transparent. We appreciate your trust in us. If you need any further assistance, we're here to help. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Elaw Imey
July 30, 2024
5
out of
5
rating by Elaw Imey
"I found this place on line and they are very professional and made my search for a new insurance policy seamless cause I just moved. Matthew Lombard was very professional, kind and willing to help. He is the best. I recommend this place for Al your insurance needs. Ask to speak with Matthew Lombard you will definitely get the best offer."
We responded:
"Elaw, thanks a bunch for the awesome review! I'm so glad to hear that Matthew made your search for a new insurance policy seamless and professional. We’re grateful for your recommendation and happy to have Matthew on our team. If you need anything else, don’t hesitate to reach out! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Wanda Graham
July 26, 2024
5
out of
5
rating by Wanda Graham
"Matt has an excellent personality and very acknowledgeable about the business. Customer Service is his nitch. Stayed after hours to complete my needs. Should be more business people with his personality. Thankful to get him for assistance compared to others."
We responded:
"Hey Wanda! Thanks a bunch for your awesome review! I'm so glad Matt could assist you and provide the excellent customer service you deserve. Staying after hours to help out really shows his dedication. We're grateful to have him on our team! If you need anything else, we're here for you. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Tabitha G
July 17, 2024
5
out of
5
rating by Tabitha G
"Hi, I spoke with Matt Lombard and he was very outstanding and understanding and he explained everything on my policy and answered all of my questions and I want to say he’s a very good representative to deal with. He’s very respectful and outstanding."
We responded:
"Thank you, Tabitha, for letting us know that Matt provided outstanding service, explained your policy thoroughly, and answered all your questions. We appreciate your feedback and are here for any insurance needs you may have. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
PT Stecker
July 2, 2024
5
out of
5
rating by PT Stecker
"I worked with Billy. He was great with information and with my many questions. He was well versed in all facets of my auto and home coverages and exceedingly responsive. He also shared why he believes the Moody Agency is top flight and after my experience with Billy, I would agree."
We responded:
"Thank you for sharing your experience working with Billy! We are glad to hear that he provided you with great information and exceptional service for your auto and home coverages. Billy and the team at our office are always here to help and we appreciate your kind words about our agency. If you have any more questions in the future, feel free to reach out to us! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Leah
July 1, 2024
5
out of
5
rating by Leah
"Recently made the switch from another company and am so far pleased. Billy has been super kind and helpful. There was no pressure and he took his time to make sure we were comparing apples to apples. I also very much appreciate the various methods of contact available for the office. I’d definitely go reach back out to Billy for any new insurance needs."
We responded:
"Leah, I'm thrilled you made the switch to our office! Billy is grateful for your kind words and is pleased to have assisted you with comparing insurance options thoroughly. We're elated you appreciate our various contact methods and look forward to helping with any future insurance needs. Thank you for choosing us! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
I r Marine
June 28, 2024
5
out of
5
rating by I r Marine
"Always helpful probably the best agent I've worked with and best insurance I'll be sticking with them."
We responded:
"Thank you for your glowing review! We're thrilled to be your go-to insurance agent and are elated to hear that you find our service top-notch. Our team is pleased to have provided you with the best insurance options, and we look forward to continuing to exceed your expectations in the future! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
waseem Shaikh
June 14, 2024
5
out of
5
rating by waseem Shaikh
"John Moody StateFarm agency is great. Really helpful. Billy at the agency is great.."
We responded:
"Thank you, Waseem! I'm pleased to hear that Billy provided great assistance at our State Farm agency. We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Vasr Vasr
June 14, 2024
5
out of
5
rating by Vasr Vasr
"John has provided me with excellent customer service."
We responded:
"Vasr, your 5-star review is truly appreciated! I'm pleased to hear that you received excellent customer service from our team. Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - John Moody - State Farm Insurance Agent, Waxhaw, NC"