
State Farm® Insurance Agent John Moody
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anu
May 2, 2025
"John Moody at State Farm is awesome! To my surprise, he made the entire process of obtaining home insurance easy. He helped us get home insurance, umbrella policy and transfer our car insurance. I had questions on the quote and he went over every line item and explained everything thoroughly. He is always available to answer questions and was very patient with me as I navigated this process. I thought this would be very stressful but John made it smooth and easy. He is very easy to talk to and I would highly recommend John. He is fantastic!"
"Thank you, Anu, for your wonderful feedback! I'm delighted to know that the process of obtaining your insurance policies was smooth and easy. It's great to hear that I could assist with your questions and provide thorough explanations. I'm here whenever you need further assistance or have more questions. Your recommendation means a lot!"
Christina Meyers Reardon
April 25, 2025
"I recently switched insurance agencies, and I couldn’t be happier with the experience. The transition was seamless—quick, clear, and stress-free. John made everything so easy to understand and handled all the paperwork! Best of all, I’m now saving money every month without sacrificing coverage. It feels great to know I’m getting better value and personalized service. I wish I’d made the switch sooner! Highly recommend to anyone looking for better rates and a smoother insurance experience."
"Christina, thank you so much for sharing your experience! I’m really glad to hear the transition went smoothly and that you’re happy with the care and attention you received. It’s great to know everything was easy to understand and handled without any extra hassle. We’re always here if you need anything or just have a quick question. Your recommendation truly means a lot, and we’re grateful to have you with us!"
Mr. Campbell
April 25, 2025
"Excellent service, helped me save a lot of money on my insurance."
"Thank you, Mr. Campbell, for your wonderful feedback! I'm happy to know that our service was able to help you save on your insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Terena Ellis
April 24, 2025
"I had a great experience with Mr. John! He was polite, professional, and really took the time to listen to my needs. While I was at work, he helped me start a renters insurance plan and made the process quick and easy. He even told me that by the time I got off work, he’d have a quote ready for my car insurance. That level of service and attention to detail really stood out. He’s an excellent insurance sales representative, and I highly recommend him!"
"Thank you, Terena, for sharing your experience! I'm happy to know that we could assist you with your insurance and provide a seamless process. It's great to hear that the attention to detail and service met your expectations. If you have any further questions or need assistance, feel free to reach out anytime. Your recommendation means a lot!"
Patrick Shealey
April 17, 2025
"Billy has been my go to guy for all my insurance needs. Car, Home, Motorcycle, and even my Vending machine business! Top notch service and amazing prices too! Update - Tiffany Sullivan has jumped in to help me with all my needs since Billy Brown got his own agency in MI now. John Moody State Farm Agency and his crew has continued to be a top tier group to work with. I've had 3 life changes recently and each time Tiffany has helped make them a smooth process!! Thank you for your help and service."
"Thank you, Patrick! We appreciate your kind words and are thrilled to be your go-to insurance agency. Thank you for trusting our agency with your auto, home and motorcycle insurance needs."
Angel Panama
April 14, 2025
"I swear everytime I call I get my questions answered with such professionalism and such great customer service I swear this office needs more praise than anything. Mr. John, Ms. Erin and Ms. Tiffany have always helped me with everything and make me feel so welcomed. You don’t talk to a machine or a scripted representative. You talk to someone that is just like you that has a lot of knowledge in insurance and are willing to help you. Thank you again everyone at John Moody of State Farm."
"Angel, thank you so much for your wonderful feedback! I'm truly happy to hear that you feel welcomed and well-supported by our team. Erin and Tiffany are indeed dedicated to providing knowledgeable and detailed service. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
Prashant Dinodia
April 9, 2025
"John was very pragmatic and helped figure the right coverage. the premiums turned very reasonable and also the process to get the policies were smooth. highly recommend checking with him once before finalizing"
"Thank you, Prashant, for your wonderful feedback! I'm glad we could assist you in finding the right coverage and that you found the prices reasonable. It's great to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime."
Amber & Miriam Rhodes
March 24, 2025
"Mr John was great to work with. He took his time to explain my policy, made several calls with me, answered all my questions. I absolutely enjoyed how he made me feel about changing companies."
"Thank you, Amber & Miriam, for sharing your experience! I'm happy to know that you felt comfortable with the transition and that I could assist with your questions and policy details. It's wonderful to hear that you enjoyed working with me. If you need any further assistance or have more questions, feel free to reach out anytime!"
Tim A
March 20, 2025
"John Moody at State Farm is outstanding! He’s always available to answer questions and has helped me navigate through every situation with ease. His customer service is top-notch, and I truly appreciate his dedication to making sure I’m well taken care of. Highly recommend"
"Thank you, Tim, for sharing your experience! I'm happy to know that my assistance has made navigating your insurance needs easier. Your recommendation means a lot, and I'm here whenever you need further assistance or have more questions."
Zo Thach
March 13, 2025
"Great service!! John team is always going above and beyond the standard! Spoke to Avery who was super helpful and informative. She resolved my issue in a matter of seconds! Been with them for a while and couldn’t be more satisfied!"
"Thank you, Zo, for your wonderful feedback! I'm delighted to know that our team, especially Avery, could assist you so efficiently. It's fantastic to hear that you're satisfied with our service. We're always here to help with any of your insurance needs, so feel free to reach out anytime!"
Kristen Cinque
March 12, 2025
"I have had such a great experience with this office, specifically Billy! He answered all of my questions and was very easy to talk to. Saved me over $100 on my car insurance as well as being able to offer better benefits. Don’t be afraid to switch because they will take care of you! Hopefully, I’ll never have to need it, but it’s very reassuring to know that Billy is only a phone call or text away. Update: they’re still awesome! They make me feel like more than just a number in their system and the personal touch is everything nowadays. I have literally zero complaints about them!"
"Hi, Kristen! Thank you for the praise for Billy! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your car insurance needs. And… thank you for being the BEST part of State Farm!"
Rosalind Barner
February 19, 2025
"I was referred to Matt. Very knowledgeable about my coverages I was requesting. Professional and a pleasure to speak with."
"Rosalind, thank you for your wonderful review! I'm glad Matt was able to assist you with your coverages and provide a professional and pleasant experience. We appreciate your feedback and look forward to helping you with any future needs. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Marielle Devine
February 5, 2025
"Thank you John Moody & team members for always responding right away, and walking me through any questions I may have. 5 stars."
"Thank you, Marielle! I'm glad to know that our team's prompt responses and guidance have been helpful to you. Your support means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
Christina
February 4, 2025
"John was awesome! He helped me set up additional things that I didn’t even think of adding when just looking into getting auto insurance. Got me a super nice deal & was extremely helpful & understanding of everything I needed or had concerns about. 10/10 great customer service & would definitely recommend!"
"Thank you so much, Christina! I'm glad we could assist you in setting up everything you needed and securing a great deal. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Amari-EL Thompson
January 25, 2025
"John Moody was incredible! He was such a professional and got me set up with insurance immediately and made sure I had everything I needed. I will definitely be coming back to him in the future for any more of my insurance needs! Thank you so much John!"
"Thank you, Amari-EL, for your wonderful feedback! I'm so happy to know that you found the service professional and efficient. It's great to hear that you're considering us for your future insurance needs. If you have any questions or need assistance, feel free to reach out anytime. Looking forward to helping you again!"
Elena Ji
January 3, 2025
"We have been doing business with John for years. He has been really great to work with, patient to explain everything to us. We have our car insurance, home insurance, and now our commercial vehicle insurance with him too. Thank you, John! Highly recommend to everyone!"
"Thank you, Elena! I'm truly happy to know that you've had such a positive experience with our office over the years. It's wonderful to hear that our explanations and service have met your needs across various insurance policies. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Pedro Sandoval
December 9, 2024
"John made the entire process of updating our insurance a breeze! He helped us obtain new home insurance, transfer our car insurance, and even add an umbrella policy to ensure we’re fully covered. His expertise and attention to detail were evident every step of the way. John was patient, thorough, and always quick to answer our questions, making what could have been a stressful experience smooth and easy. We felt confident and well-informed throughout the process, thanks to his professionalism and genuine care for our needs. If you’re looking for someone knowledgeable and reliable for your insurance needs, we highly recommend John Moody. He’s fantastic!"
"Pedro, thank you so much for your wonderful review! I'm happy to know that updating your insurance was a smooth experience. It’s great to hear that you felt confident and well-informed throughout the process. Your recommendation means a lot to us. If you have any future questions or need further assistance, don’t hesitate to reach out. We're always here to help!"
Matthew Rogers
November 30, 2024
"I personally would never recommend using John Moody to anyone. We recently had a terrible experience with his agency and the lack of customer service or basic care for long term State Farm customers was pathetic. Lots of agents out there go with anyone other than John. **Update** See response from John below. Read his statement carefully and put yourself in our position. Clearly it took me getting irate with him to get any action, and if he had taken the time to do what he said he did after I yelled at the guy before it got to that point we would still be a State Farm customer which we had been for over 10 years. He spent more time trying to undermine my personal creditability with his one sided response to this review then he did working through the proper channels to escalate our extension with State Farm underwriting. He even suggested during the call that I should let the policy lapse and then once the roof was replaced they would reinstate the policy. Ask yourself would you want to do business with someone like this? John I appreciate the triggered response it only helps highlight why I left you the review I did. I hope you had a great Thanksgiving and have Merry Christmas!"
"Matthew, I am sorry that we were not able to help you more during this. Please know that my office did everything we could to produce a satisfactory resolution for you. "
Marcia Dressler
November 20, 2024
"They have been very helpful in explaining the policies. Very pleased with their service and rates."
"Thank you, Marcia, for the 5-star rating! I am glad you had a positive experience with our insurance services. We are grateful for your kind words and look forward to assisting you in the future. John Moody - State Farm Insurance Agent, Waxhaw, NC"
Jon Torres
October 18, 2024
"Excellent experience overall. From customer service to actual services obtained all went great. I highly recommend Mr. Moody to anyone."
"Jon, thank you for your wonderful review! I'm glad to know you had an excellent experience with our customer service and the services provided. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Kay Coates
October 17, 2024
"John was very helpful and professional. He called back with my quotes within two hours and really simplified the process."
"Thank you, Kay! I'm glad you found the process simple and appreciated the quick turnaround on your quotes. It's always our goal to provide professional and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
christopher crowe
October 9, 2024
"Great service, Matt Lombard was extremely professional and on point with what our family needed."
"Christopher, thank you for your wonderful review! I'm happy to know that Matt provided such professional and attentive service for your family. We appreciate your trust and are always here to help with any future needs. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Gary Byrd
October 3, 2024
"Matt (at the John Moody State Farm agency) was friendly and very helpful establishing our home insurance and I would highly recommend him. We’ll likely be bundling our auto insurance with him as well in the near future."
"Gary, thank you for your wonderful review! I'm happy to hear that Matt was friendly and helpful in setting up your home insurance. We appreciate your recommendation and look forward to assisting you with bundling your auto insurance soon. If you have any questions or need further assistance, don't hesitate to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
shaoyang chen
October 2, 2024
"I’m so glad I chose John Moody State Farm for my car insurance! Billy made the entire process easy and stress-free. He took the time to understand my needs and found the perfect plan at a great price. His professionalism and friendliness stood out, and I felt completely confident in my decision. The team’s attention to detail and customer service is top-notch. If you’re looking for a reliable and trustworthy insurance agency, I highly recommend them. As they say, ‘Don’t Get Grumpy, Get Moody’—and I’m happy I did!"
"Shaoyang, I'm glad you chose our office for your auto insurance needs! It's wonderful to hear that Billy made the process easy and stress-free for you. His professionalism and friendliness are indeed qualities we value highly. Our team strives to provide top-notch customer service and attention to detail, and it's satisfying to know we met your expectations. If you ever need further assistance, we're here to help. Thanks for recommending us! - John Moody - State Farm Insurance Agent, Waxhaw, NC"
Phillip McCall
September 30, 2024
"My agent Billy was a great help! The process was easy and he explained everything will"
"Thanks for the fantastic review, Phillip! I'm glad Billy could assist you and make the process smooth. It's great to know he explained everything clearly. If you have any more questions or need further assistance, feel free to reach out. - John Moody - State Farm Insurance Agent, Waxhaw, NC"